AI Tools Are Visiting Your Website. Here’s What That Means.
Your website has new visitors, and most of them aren’t people. ChatGPT, Claude, Perplexity, Meta and Amazon all send software to read websites. Kinsta, a web hosting company, tracked more than 5,000 websites for 30 days to see what those visitors actually do. A few of their findings matter for any small business owner.
Why are AI tools visiting my website?
Two reasons. Some bots read your site to learn what’s on it, the same way Google has for years. Others show up because someone just asked an AI tool a question and it went looking for the answer. When someone asks “who does good HVAC repair in Gillette?”, the answer comes from websites like yours.
Do people still visit my website if AI already answered?
Yes. In Kinsta’s survey, 44.7% of people said they always or mostly visit a company’s website after an AI tool recommends it. And 61.1% said they judge the quality of a company’s product by the quality of its website.
That’s the part I’d underline. AI search doesn’t replace your website. It sends people to it, and then your website has to close the deal. If an AI tool can’t make sense of your site, it has less to say about you. If the person it sends can’t tell what you do, they leave and call someone else.
Can AI bots slow down my website?
They can. When people visit, most of what they see is a saved, ready-to-go copy of your pages. That’s what keeps a site fast. Kinsta found about 76% of human requests were served that way. AI crawlers were the opposite: only about 10% of their requests hit a saved copy, and about 84% asked for pages the server had to build from scratch.
For most sites, that’s no big deal. For a busy site on cheap hosting, it can mean slower pages for your real customers or a bigger hosting bill.
How much AI traffic does a typical website get?
Less than the headlines suggest, and it varies a lot. On the typical site in Kinsta’s data, AI bots used about 1.6% of the bandwidth. On the busiest 1% of sites, they used more than 90%. And on the days Kinsta measured, somewhere between a fifth and a quarter of sites got no AI bot visits at all.
So industry averages don’t tell you much. What matters is what’s happening on your site.
What should I do about it?
- Don’t block AI tools without a reason. If they can’t read your site, they can’t recommend you.
- Make your site easy to understand. Say what you do, where you do it, and how to reach you, in plain words. What helps a person helps an AI tool too.
- Keep it fast. A site built from ready-made pages holds up better when bots pile on. That’s how I build mine and my clients’.
- Check what AI tools actually say about you. It’s the quickest way to know whether any of this is working.
See what AI tools say about your business
My free visibility check shows what Google and AI tools say about your business, in plain English. You’ll have it within 2 business days. Get your free check.
Source
- AI crawler traffic report (Kinsta, data from 5,000+ WordPress sites over 30 days, plus a consumer survey)